Returns & Exchanges

 

 

Thank you for shopping with The Graceful Lady Boutique. We are grateful to have you as a customer! For both in-store and online purchases customers may only exchange their items within 14 days of purchase. All exchanges are final sale. All items must be in NEW condition and cannot be worn, washed or altered. All items must be smoke free. All sale items, gift cards, earrings, hats, hair accessories, perfumes, bodysuits and hoisery are FINAL SALE. No price adjustments for previously purchased items. All refunds will post within 3-7 business days. The Graceful Lady reserves the right to refuse a refund or exchange based on the condition of the item being returned. If an item you received is damaged or incorrect please call our store at 812.753.3595. 

You can return or exchange your online purchase at our Graceful Lady store. Simply bring your merchandise in and we will gladly process your return or exchange. Please don't forget your original invoice or receipt! If you received your item as a gift give our store a call for further return & exchange instructions.